Terms of Use for zoulakistravel.gr
PLEASE READ THE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE
These terms govern your access to and use of zoulakistravel.gr. By using this website, you agree to these terms. If you do not agree, please do not use the website.
1. User Eligibility
This website may only be used by natural or legal persons possessing full legal capacity under applicable national and European Union law.
If you do not satisfy these criteria, you are not authorized to access or use this website.
2. Modification of Terms
The website zoulakistravel.gr reserves the right to review and update these Terms of Use at any time, without prior notice.
Your continued use of the website after any such changes constitutes acceptance of the revised terms.
*Users are encouraged to periodically review these terms for any updates or modifications.
3. Privacy Protection
The Privacy Policy of zoulakistravel.gr governs the use of your personal data. You can read the detailed Privacy Policy here.
4. License – Intellectual Property Rights
The Privacy Policy of zoulakistravel.gr governs the collection, use, processing, storage, and protection of your personal data in accordance with applicable data protection laws.
By using this website, you acknowledge and consent to the handling of your personal data as described in our Privacy Policy.
5. Usage Restrictions
Users of this website agree that they will:
– Not provide false or misleading information.
– Not transmit viruses, malware, or any other harmful content.
– Not use the website’s content in an unauthorized manner.
– Not attempt to access restricted areas of the website without authorization.
– Not modify, reproduce, copy, distribute, or exploit the website’s content without prior written permission from the website owner.
– Not use the website for illegal activities or in ways that may harm the operation, reputation, or interests of the business.
Users are required to refrain from any action that may negatively affect the functionality, security, or integrity of the website, as well as from any use that violates applicable laws.
6. Links to Other Websites
The website zoulakistravel.gr may contain links to third-party websites.
We bear no responsibility for the content, privacy policies, security, or any practices of such websites.
Access to and use of third-party websites is conducted solely at the user’s own risk.
*These links are provided for convenience only, and their provision does not imply any endorsement or responsibility on the part of the business.*
7. Termination of Access
zoulakistravel.gr reserves the right to terminate, suspend, or restrict access to this website for any user at any time, if deemed necessary, and without prior notice.
*Such actions may be taken in cases of violation of these Terms, illegal activity, or actions that may harm the website or the business.
8. Limitation of Liability
The website strives to maintain accurate and up-to-date information but does not assume liability for errors or omissions.
9. Visitor Obligations
zoulakistravel.gr makes every effort to maintain accurate and up-to-date information; however, it does not assume any responsibility for errors, omissions, or inaccuracies in the content provided.
*The website shall not be held liable for any direct or indirect damages that may arise from the use, or inability to use, the information provided.*
10. Governing Law
These Terms are governed by Greek law, and any dispute arising in connection with them shall be subject to the exclusive jurisdiction of the courts of Athens.
For any inquiries or issues, you may contact us via the contact form or at: zoulakistravel@gmail.com
10. Cancellation Policy
At Zoulakis Travel, we understand that travel plans can change. Our cancellation policy is designed to be clear, fair, and customer-friendly, ensuring a smooth and transparent experience for all travelers.
📅 Cancellation Terms
⚠️ Cancellation Within 7 Days
For cancellations made between 7 and 2 days before the activity, a 50% charge of the total amount will apply.
❌ Last-Minute Cancellation or No-Show
For cancellations made less than 48 hours before the scheduled service, or in the case of a no-show, no refund will be issued.
💳 Refund Process
Approved refunds will be processed within 7 business days to the original method of payment.
Bank or payment gateway fees (if applicable) may be deducted from the refunded amount.
Please note that international card refunds may take additional days to appear in your account due to banking procedures.
🌧️ Special Conditions
In cases of severe weather, supplier cancellations, or force majeure, you may choose between:
A full refund, or
Rescheduling, based on availability.
Events caused by personal reasons (e.g., illness, missed transportation, or schedule changes) do not qualify as force majeure.
🚫 Non-Refundable Services & Promotional Offers
Certain non-refundable services or special promotional offers may be subject to different cancellation terms, which are clearly stated at the time of booking.
🔄 Changes to Bookings
Changes to booking dates, participant names, or selected activities may incur additional charges, depending on supplier policies and availability.
👥 Third-Party Supplier Policies
Some services provided by third-party suppliers (e.g., hotels, ferries, tours, transportation providers) may be governed by their own cancellation terms.
In such cases, the supplier’s policy takes precedence.
🧳 Excluded Responsibilities
Zoulakis Travel is not responsible for:
Flight delays or cancellations
Lost luggage
Strikes
Government restrictions
Transport issues caused by third parties
📄 Administrative Fees
Refunds may be subject to a small administrative fee to cover processing and handling costs.
🧠 Final Notes
By completing a booking with Zoulakis Travel, you acknowledge and accept this Cancellation Policy.
We strive to support every traveler fairly, while maintaining respect for suppliers, guaranteed reservations, and operational resources.
The Zoulakis Travel website, a proud member of the Ticketseller.gr network, is owned and operated by TicketSeller I.K.E., headquartered in Agia Paraskevi, Attica, Greece.
Zoulakis Travel operates as an independent travel consultant, in partnership with the Ticketseller platform, which provides the required travel agency license, infrastructure, and technological support to deliver reliable and fully licensed travel services.
For any questions or further information, please contact us at info@ticketseller.gr
