Last updated: 10th September 2026
1. Who We Are
This privacy policy applies to personal data collected by Zoulakis Travel through our website and customer correspondence. The data controller is ZOULAKIS TRAVEL LTD, Companies House: 17287234, registered in Bletchley, Milton Keynes, MK1 1NQ, UK. Contact: zoulakistravel@gmail.com, +30 6992838438.
2. What Data This Concerns
When you submit an inquiry or contact us, we collect your name, email address, telephone number, and any details you provide concerning your requested trip (dates, companions, destination, preferences).
3. Why We Process Your Data
We use your data solely to respond to your inquiries, prepare personalized travel itineraries, complete bookings with transport and accommodation providers, and comply with statutory legal and tax obligations.
4. Legal Grounds for Processing
Processing is carried out for taking steps at your request prior to entering into a contract, performing an agreed contract, fulfilling legal obligations, or our legitimate interest in responding efficiently to client inquiries.
5. Data Retention Period
Inquiry data not resulting in a booking is retained only as long as necessary to handle your request. Confirmed booking and transaction records are retained for the duration required by applicable tax and accounting laws.
6. Recipients and Third Parties
Data is shared strictly on a need-to-know basis with trusted service providers directly involved in fulfilling your itinerary (such as airlines, shipping companies, hotels, and transfer drivers).
7. Security and Confidentiality
We implement robust technical and organizational security measures to protect your personal data against unauthorized access, loss, or disclosure.
8. Your Legal Rights
Under the GDPR, you have the right to access, rectify, or erase your data, restrict or object to processing, and request data portability. To exercise your rights, email us at zoulakistravel@gmail.com.
9. Contact and Supervisory Authority
If you have questions regarding data protection, please contact us directly. You also have the right to lodge a complaint with your competent data protection supervisory authority.